Support

Contact

Get help with sales, billing, account access, privacy, security, or email delivery.

Send a support request

Choose the closest topic and include the details needed to identify the issue. Do not paste passwords, API keys, payment details, or other secrets.

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Check status Account access Privacy Security

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Topic Account reference Order reference Scan or report reference Message

Do not paste raw API keys, full payment card numbers, passwords, or connection strings.

Choose the right route

Choose the topic that best matches what you need.

Sales: Pricing, plan fit, custom search scope, and catalog access questions.
Billing: Invoices, Stripe receipts, duplicate payment, failed payment, VAT or tax evidence, and refunds.
Account access: Sign-in links, customer dashboard access, API key visibility, and webhook configuration.
Privacy: Access, export, correction, deletion, consent withdrawal, and subprocessor questions.
Security: Vulnerability reports, suspicious activity, API key exposure, and abuse reports.
Deliverability: Missing confirmation emails, transactional email problems, and Mailgun EU delivery questions.

Pricing Billing Account access Privacy Security Status

What to include

For billing or report delivery, include your account email and any order or report reference. For security, include reproducible steps and the affected URL. For privacy, state the request you want to make and the account email to verify.